Italians Check Out Self-Scan

by Nicole Martinelli If you’ve ever tried to stand in line in Italy, you’ll understand why self-service scanning at supermarkets has taken off.

Something in the Italian character simply refuses to stand in an orderly fashion and wait. Women in fur coats park baskets near the checkout, disappear, come back and add items, and when they are done, cut in with the banshee wail: “I am in line!”

Hence the appeal of quick, orderly DIY checkouts. Self-scanners have long been called the next big thing in supermarkets, but perhaps because of the hellish line situation, Inferno-familiar Italians were quick to adopt them…
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